Jeep Wrangler: CONNECTED SERVICES FAQs / Connected Services Remote Door Lock/Unlock FAQs
- How long does it take to unlock or lock the
door? Depending on various conditions, it
can take up to three minutes or more for
the request to get to your vehicle.
- Which is faster, my key fob or the Uconnect
App? Your key fob will lock/unlock the door
more quickly, however its range is limited
and your Uconnect App comes in handy for
these and other situations.
- Will my vehicle be safe if I lose my device?
People sometimes lose their mobile
devices, which is why security measures
have been engineered into the Uconnect
App. Asking for your username, password
and SiriusXM Guardian™ Security PIN are
required for the activation of Remote services through your mobile device.
It is
your responsibility to protect your
passwords and PINs.
- Why can’t all mobile devices use the
Uconnect App? The Uconnect App is
compatible with most devices with the
Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
- Why is the Uconnect App running slow? The
Uconnect App relies on a mobile network
connection from your device to send
commands to your vehicle which must have
an operable LTE (voice/data) or 3G, 4G
(data), or 5G (data) network connection. If
either your device or your vehicle is in an
area with below average coverage, it may
take longer to log in and send commands.
What happens if I accidentally push the SOS
Call button on the mirror? You have
10 seconds after pushing the SOS Call
button to cancel the call...
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services...
Other information:
Please pay close attention to the information in
this section. It tells you how to use your restraint
system properly, to keep you and your
passengers as safe as possible.
Here are some simple steps you can take to
minimize the risk of harm from a deploying air
bag:
Children 12 years old and under should
always ride buckled up in the rear seat of a
vehicle with a rear seat...
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone
and network, and not the Uconnect Phone...